Why the Work You Do Matters More Than You Think
- Jordan Concannon
- 3 days ago
- 4 min read
⭐ LETTER TO THE INDUSTRY #2
Why the Work You Do Matters More Than You Think
A monthly reflection for RV technicians & inspectors
There are days when this job feels routine.
Another refrigerator that won’t cool.Another furnace with a tired sail switch.Another set of batteries that died because no one understood parasitic draw.Another soft floor under a bathroom that you’ve seen a dozen times before.
The work becomes muscle memory — a mix of skill, instinct, repetition, and experience.You show up, you diagnose, you fix, you move to the next job.
But here’s the truth most RV techs never hear:
Your work matters more than you think.Much more.
Because what you do isn’t just technical.It isn’t just mechanical.It isn’t just about replacing parts or solving problems.
Your work protects people — and most of them will never realize how deeply.
⭐ You Keep Families Safe Without Ever Being Seen
No one calls you because things are going well.
They call you because:
the furnace stopped during a cold snap,
the CO detector won’t stop screaming,
the fridge is warm the day before a trip,
water is dripping where it shouldn’t,
a family is stranded, tired, frustrated, or scared.
By the time you arrive, the stress is already high.Their plans are already falling apart.Their vacation already feels ruined.
And yet — when you step out of your truck or van — something changes.
Because you’re the person who knows what to do next.The one who walks into their chaos with calm hands and a clear head.The one who solves problems they can’t even name.
You bring order into someone else’s anxiety.
That matters more than you think.
You’ve prevented:
families from breathing carbon monoxide
fires from faulty wiring
propane leaks from turning dangerous
water damage from destroying someone’s only home
stranded travelers from giving up on the road
young parents from breaking down in front of their kids
elderly RVers from feeling unsafe or confused
Most of the time, you never hear how much relief you brought.
But the impact is real.And it’s enormous.
⭐ You Prevent Disasters People Never Know They Were Close To
Here’s the funny thing about the RV industry:
When you do your job exceptionally well, no one realizes how bad it could have been.
They don’t see:
the propane fitting that was one camping trip away from leaking
the bearing that would’ve seized on the highway
the electrical splice that could have burned through insulation
the water intrusion that would have led to mold
the GFCI that saved someone from a shock
the fridge recall issue that could have turned catastrophic
the cracked furnace housing that would’ve vented CO into a sleeping family
You catch things before they turn into headlines.Before they turn into tragedies.Before they turn into loss.
And because your work prevented the disaster,the disaster never gets credit.
But you deserve the credit.
You’re the quiet line of defense no one sees.
⭐ You Carry Knowledge Most People Will Never Understand
People don’t realize how many fields an RV tech has to know:
Electrical theory.Plumbing.HVAC.Carpentry.Appliance mechanics.Roofing.Hydraulics.Diagnostics.Safety codes.Manufacturer quirks.Wiring schematics.Pressure systems.
That’s not one trade — that’s five or six trades layered together.
You’ve earned your knowledge through:
hands-on mistakes
long nights
troubleshooting puzzles that fry the brain
certifications
trainings
manuals
cold weather crawls under rigs
hot summer roof work
and thousands of real-world hours
People see you working and think, “He’s just tightening a fitting.”
No.You’re applying years of experience, intuition, and technical understanding in a split-second decision.
You make complex work look effortless.
And that’s why people underestimate it.
But I won’t.
And the people whose lives you keep safe — whether they know it or not — won’t either.
⭐ You’re the Reason Families Create Memories Instead of Nightmares
Every time you fix something, you’re not just repairing a system.
You’re restoring:
a family’s weekend plans
a couple’s long-awaited trip
a retiree’s sense of independence
a single parent’s confidence
a child’s excitement
a memory-in-the-making
No one sits around a campfire thinking:
“Thank goodness the tech replaced that thermocouple.”
But the laughter, the warmth, the safety —all of it depends on you.
Your work becomes invisible once it’s done.But the joy it creates is not.
⭐ You Are the Unseen Backbone of This Industry
Inspectors get one shot to catch everything.Techs get one chance to fix it right.Customers put enormous trust into your hands.
And yet the work is rarely recognized, rarely thanked, rarely acknowledged.
So let me say it clearly:
The industry runs because of you.Campgrounds stay full because of you.Trips stay safe because of you.Families stay warm because of you.Winter doesn’t win because of you.Summer doesn’t overwhelm because of you.
You might feel like just another guy turning wrenches or rewriting wiring diagrams,but the truth is far more important:
You’re a protector.You’re a problem-solver.You’re a lifeline.You’re essential.
The world may not see it.But that doesn’t make it any less true.
⭐ And If No One Has Told You This Lately… Thank You
For the early mornings.For the late nights.For the jobs that take too long.For the crawls under rigs in miserable weather.For the days when customers misunderstand the complexity of what you do.For the patience it takes to troubleshoot systems that refuse to cooperate.For the quiet integrity of doing the job right, even when no one is watching.
Thank you for every single rig you’ve made safer —every disaster you’ve prevented —every family you’ve protected without needing praise.
Your work matters more than you think.
More than people say.More than you’ll ever hear out loud.
But if you need to hear it from someone:
I see the value in what you do.I see the impact.And I’m grateful for it.
You make this industry better just by showing up.
⭐ Signature Line (Forrest-coded)
— For the tech who shows up for everyone else, even on the days he’s running on empty.

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